Mastering Client Communication in IT Consultancy

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Mastering Client Communication in IT Consultancy
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Mastering Client Communication in IT Consultancy

Mastering Client Communication in IT Consultancy

– Resolving miscommunication issues in project requirements. – Handling difficult clients and managing expectations. – Effective documentation and reporting best practices.

$54.28

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Description

This book provides IT consultants with essential communication skills to interact effectively with clients. It covers techniques for gathering clear project requirements, managing client relationships, and delivering technical information in an easy-to-understand way. The book consists of 6 modules, including client engagement strategies, requirement analysis, negotiation techniques, handling conflicts, and real-world case studies.